Task #1477
closed
Unexpected role request approval workflow
0%
Description
Workflow test case (8): https://wiki.czechidm.com/tutorial/dev/test-scenarios/produkt/wf_change_role
4 issues:
1. (??) In the applicant's workflow record: missing one whole section with information regarding the request (Pic no. 1 - uživatelské úkoly procesu)
2. Misleading info in the audit section (Role requests): request "up to" Helpdesk (but in fact, it ends up amidst admin's tasks)
2. The user with the assigned Helpdesk role receives no tasks to execute, it's the admin instead.
3. After admin (instead of Helpdesk user) has returned the request to the applicant - the applicant's dashboard misleadingly states it was Helpdesk who 'd taken this step. (Pic no. 2)
Is this ok?
.
Files
Updated by Vít Švanda about 5 years ago
- Status changed from New to Needs feedback
- Assignee changed from Vít Švanda to milus kotisova
Why is name of this ticket "1475"?
I try to simulate your issues by using the test scenario, but I don't know how role "Helpdesk" is configured.
For issue 2., 3. (3 is may be 4. ;)): Helpdesk is name of activity (user task) in process (see diagram of process, in history of wf). So is independent on who user task solved.
Updated by milus kotisova about 5 years ago
- Subject changed from 1475 to Unexpected role request approval workflow
- Assignee changed from milus kotisova to Vít Švanda
Helpdesk role setup:
https://wiki.czechidm.com/9.3/documentation/security/dev/authorization#settings_of_permissions_for_the_helpdesk_role
+ workflow-tasks according to the test case